I recently completed a transaction with a bank teller. I can’t recall the last time I did that – I guess it’s been more than 5 years. While I was standing in line, I noticed the branch was new and quite attractive – a very comfortable place to wait. While idle, I was trying to […]

Back in the day, it was simple to switch banks: Open a new account, start making deposits and writing checks and wait for outstanding checks to clear from the old account before closing it. Pretty easy. Or easy enough anyway.

Today, banks, employers, government agencies (i.e., Social Security, Veteran’s Administration) and billers (i.e., utilities, insurance companies, […]